Last Modified on: 20/10/2025
Introduction
Welcome to DesignX24.
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website https://designx24.com or use our digital design and creative services.
By accessing or using our Website or Services, you agree to the terms described in this Policy. If you do not agree, please do not use our Website or Services.
Definitions
- Personal Data: Any information that identifies you as an individual, such as your name, email address, phone number, and payment details.
- Non-Personal Data: Information that does not identify you personally, such as your browser type, device information, and IP address.
- Cookies: Small data files stored on your device that help improve your experience and remember your preferences.
- User: Any person who registers, subscribes, or interacts with our Services.
- Visitor: Anyone who visits our Website without registering or subscribing.
Applicability
This Policy applies to all users and visitors who access designx24.com or use our Services.
It does not apply to:
- Information collected offline or through third-party websites.
- Any data collected by other companies, even if linked to our Website.
Information We Collect
We collect three main types of information:
1. Personal Data
You may voluntarily provide personal information when you:
- Create an account or subscribe to a plan.
- Contact us via email or forms.
- Purchase or request a design service.
This information may include:
- Full name, email address, and contact number
- Company or brand name
- Billing information and payment details
2. Non-Personal Data
We may automatically collect:
- IP address and browser type
- Operating system and device type
- Pages visited and time spent on the Website
- Referring URLs and general usage statistics
3. Other Data
We may also collect project-related details that you voluntarily provide, such as:
- Design requests, revisions, and reference materials
- Brand assets (logos, images, fonts, etc.)
- Testimonials and feedback
How We Use Your Information
We use your information for purposes such as:
- Providing and maintaining our design services.
- Managing your account and processing payments.
- Responding to inquiries and customer support requests.
- Sending you updates, newsletters, or promotional content.
- Improving the functionality and experience of our Website.
- Complying with legal and regulatory obligations.
Sharing Your Data
We may share your information under limited circumstances:
- Service Providers: With trusted vendors who assist with hosting, payment processing, or analytics.
- Legal Requirements: When required by law, court orders, or government requests.
- Business Transfers: If DesignX24 is involved in a merger or acquisition, your information may be part of that transaction.
- Protection of Rights: To protect the rights, property, or safety of DesignX24, our users, or others.
We never sell your personal data to third parties.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience.
You can manage or disable cookies through your browser settings. However, doing so may limit some features of our Website.
Data Storage & Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Policy or to comply with legal requirements.
Typical retention periods:
- Account Data: Stored until you request deletion.
- Transaction Records: Kept for at least 7 years for compliance.
- Communication Records: Retained for up to 3 years.
Data Security
We use appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.
However, no online platform is 100% secure, and we cannot guarantee absolute protection.
Your Rights
Depending on your location, you may have the following rights:
- Access and request a copy of your personal data.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- Restrict or object to processing of your personal data.
- Request data portability.
To exercise these rights, email us at info@designx24.com.
Children’s Privacy
Our Website and Services are not directed at individuals under 18 years old.
We do not knowingly collect data from minors.
If you believe we have collected information from a child, please contact us immediately at info@designx24.com, and we will delete it promptly.
Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for their content, privacy policies, or practices.
Please review their respective policies before sharing your information.
International Data Transfers
If you are accessing our Website from outside Pakistan, note that your data may be transferred to and processed in countries where data protection laws may differ.
By using our Website, you consent to such transfers.
Changes to This Policy
We may update this Privacy Policy periodically.
All changes will be posted on this page with an updated “Last Modified” date.
Please review this Policy regularly to stay informed about how we protect your data.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at:
DesignX24
Email: hello@designx24.com
Website: https://designx24.com
